Addressing Health Inequalities in the East Midlands: How Local Voices Drive Change

In 2025, 51 people in routine and manual jobs told researchers in Derbyshire that they wanted to stop smoking. Many did not know that free support existed outside their GP surgery. That knowledge gap is a clear example of a health inequality, and it highlights why listening to communities matters so much.
Do some communities in Derby face bigger hurdles just to get the care they need? Our evidence consistently says yes. Addressing health inequalities in the East Midlands effectively means first identifying who is missing from the conversation, then ensuring decision-makers genuinely hear their concerns. This article explains how we approach that work and where the biggest opportunity for improvement lies.
Why Health Inequalities Can Remain Hidden
Health inequalities mean that not everyone has the same chance of good health or equal access to vital services. Factors like poverty, disability, language barriers, shift work, rural isolation, and poor internet access all play a part. Standard surveys often fail to reach these residents, allowing local health disparities to remain out of sight.
When a problem isn’t recorded, it often isn’t fixed. People with the greatest need can feel unheard, leading them to stop sharing their views. We are determined to break that cycle.
The Opportunity: Targeted Listening Is Changing the Picture
One clear trend is currently shaping how local organisations identify gaps in care: targeted engagement. Instead of waiting for people to complete a general survey, teams actively go to the communities who are rarely asked for their opinions. Healthwatch’s work across Derbyshire in 2024-25 demonstrates what this approach can achieve, with 593 public contributions, 15 published reports, and almost 3,000 volunteer hours.
This body of work examined stop-smoking services, autism support, NHS digital services, and hospital discharge. It also gathered feedback from almost 300 people about cervical screening between February and April 2025. Each topic revealed who finds it hardest to get good care, and the underlying reasons why.
We use the same approach here in Derby. We collect both quantitative data and personal stories from all wards of the city. We specifically focus on people who are vulnerable, disengaged, or seldom heard. You can see how this approach shapes our work across the city.
Mini Case Study: What a Smoking Study Shows
Let’s return to those 51 people in routine and manual jobs. Many wanted to quit, but they were unaware of free support available outside their GP surgery. They also preferred positive, practical messages about real benefits over fear-based warnings.
This finding is significant for two reasons. Firstly, it shows that how services communicate affects uptake as much as what they offer. Secondly, it provides campaign planners with clear, actionable guidance. This is the model we follow: gather experiences, identify patterns, then advocate for practical change.
Your Blueprint for Reducing Health Gaps
Reducing health disparities takes more than just good intentions. Here is the five-step process that strong community evidence follows, and the one we use to support health equity in Derby.
Find the gap. Combine service data with lived experience to understand both the numbers and the reasons behind them.
Reach people who are seldom heard. Go directly to the groups most likely to be missed, including disabled residents, carers, people on low incomes, and those who cannot get online.
Turn stories into evidence. Place anonymised experiences alongside data, so decision-makers fully grasp the human impact.
Make specific recommendations. Clearly name the problem, identify the organisation responsible, and set a date for a response.
Close the feedback loop. Show what has changed, who still misses out, and whether outcomes have improved.
We are always transparent about the potential impact of this work. One person’s feedback won’t fix a system overnight. Our influence grows over time as evidence accumulates and we hold providers accountable. You can learn more about how Healthwatch Derby works and what we do for residents.
Inclusive Care in the East Midlands: A Regional Example
The East Midlands Academic Health Science Network demonstrates what meaningful involvement can achieve. Their Impact Report 2022-23, published in 2025, highlights a learning-disability pilot. This pilot involved 91 people with learning disabilities and 100 support workers across 13 providers.
By collaborating directly with the people who live and work in supported settings, the project identified preventable health risks that a standard review might easily overlook. That is inclusive care in practice. It treats individuals as experts in their own lives, leading to safer and more effective decisions.
Why This Is an Opportunity for You
Every time you share an experience, you contribute to the evidence that organisations need for community health improvement. If you use GP services, screening, hospital care, or social care, you possess information that planners cannot get anywhere else. If you support a parent, partner, child, or neighbour, your perspective is equally valuable.
Your story is most powerful when it joins others. A single concern can seem like a one-off event, but ten similar concerns point to a clear pattern. And patterns are what drive changes in the care that vulnerable groups receive.
Key Takeaways
Health inequalities often remain hidden because standard surveys miss the people who face the greatest barriers.
Targeted outreach uncovers problems that general feedback cannot, from screening obstacles to unclear stop-smoking support.
Clear, positive communication helps people access services they are already entitled to.
Evidence is most effective when it leads to specific recommendations, deadlines, and follow-up actions.
Your voice matters most, particularly when you feel overlooked.
Help Us Shine a Light in 2026
Achieving fairer health and social care across Derby relies on people telling us what is truly happening. Share your experience with us, and we will present it to the decision-makers who can enact change. To start the conversation, please Contact Us and help us work towards a more equal system for everyone.