We engage with the local population to gain information around experiences with health and social care services in Derby City, and we use this feedback to identify themes and trends around what is working well and what could be improved in the local area, and to ensure that our service providers are meeting the needs of the patients using them. Whether you have a story, concern or compliment we will pass these on and we are here to listen to your story. Your feedback really makes a difference and shapes the future of what is available to you and other patients living near you. We engage with the local community by regularly updating our social media channels, using online polls and surveys, and attending outreaches and events in-person to speak to people about their experiences. If you would like to speak to our engagement team please do get in touch! We also offer advice and signpost individuals to services that can help them in other ways, such as if you would like to complain about a service, get involved in attending local support groups to suit your needs, or accessing a health and social care provision near to you.