Find Services
For You and Baby is aimed at supporting Derbyshire families through pregnancy and the early years. The website includes myths and facts about breastfeeding, smoking whilst you’re pregnant and how eat well during pregnancy and has been developed by the Joined Up Care Derbyshire Maternity Transformation Programme.
NHS Choices is the online 'front door' to the NHS. It is the country's biggest health website and gives all the information you need to make choices about your health.
You can find information about hospitals, GPs and dentists and urgent care. As well as basic contact details, you can also find feedback from other people about what they think about these services.
It’s not just limited to NHS information. You can also find information about other services in your area (often provided by charities) that can help you with conditions from Alzheimers through to weight loss.
The Care Quality Commission checks all hospitals, dentists, care homes and care services to see if they meet national standards. You can find out what they have to say about these services in your area by visiting their website.
Report a concern directly to them
The General Medical Council registers doctors to practise medicine in the UK. Their purpose is to protect, promote and maintain the health and safety of the public by ensuring proper standards in the practice of medicine. This is a useful link to a Guide on What to Expect from your Doctor.
Public health is about helping people to stay healthy, and protecting them from threats to their health. The government wants everyone to be able to make healthier choices, regardless of their circumstances, and to minimise the risk and impact of illness.
Department of Health. As the system leader, DH will be responsible for improving people’s health and wellbeing through its stewardship of the adult social care, public health and NHS systems. The Department will shape and lead the new health and care system but will no longer be the headquarters of the NHS, nor will it directly manage any NHS organisations.
Derby City Council. A detailed summary of how to make a complaint within Adult Social Care.
Derby Citizens Advice and Law Centre (CA&LC) help people by providing free, independent and confidential advice. They can be contacted at:
From Monday 14th May 2018 our Drop-in service in Derby city will be available from Sinfin Library - please see below for more information.
Sinfin Library, District Centre, Arleston Lane, Derby, DE24 3DS on Monday, Wednesday and Friday from 10am until 4pm.
You can get help by accessing our Drop-in Service at:
114 Church Street, Church Gresley, Swadlincote, Derbyshire, DE11 9NR on Tuesday and Thursday between 10:00am and 4:00pm.
Call 0300 330 9002
Southern Derbyshire Clinical Commissioning Group - responsible for planning health services, based on assessing the needs of their local population, buying services that meet those needs, and monitoring the quality of the services and care provided to patients.
Derby Evening Telegraph Health Page for news on local health issues.
Talking Points offers you the opportunity to have a face-to-face chat with a social care worker in a convenient location in your community.
The idea behind Talking Points is to bring social care workers out into the community, to be more accessible and to support you to find activities or organisations in the community that can help with your social care related issues.
Complaints
Consumer guides to making complaints about health and social care
We know that real change is needed to make the complaints system work for people. But we also know that there are people trying to make complaints or raise concerns today, and they can't wait for reform. They need help now.
So we have worked with Citizens Advice to produce a series of guides to help you make a complaint or raise a concern.
You can find out more about what's involved in making a complaint about a particular service and see what your next steps might be.
There are tips and tools such as letter templates and other practical resources to support you to make an effective complaint. You can also contact you local Healthwatch to find out how to get help with making your complaint.
We want to make the system better at listening to what you have to say. But in the meantime, we hope these tools will help get your message heard.
Using 999 with speech or hearing impairment
The Relay UK service is provided for people who are deaf, hard of hearing or speech impaired as an alternative option for contacting an emergency 999 service. You must register your mobile phone on the emergency-SMS website to be able to use this text service; register your mobile phone now and don’t wait until you need the emergency-SMS service. Please remember, that you will need to re-register if you change your mobile phone number.
Ask, Assess and Act
A pocket guide to preventing older people falling in three simple steps.
Voluntary sector Single Point of Access (vSPA) can help with a range of services such as housing, handy person service, for home adaptations and assistance with small DIY tasks. Telephone 01332 258272 or email dhft.vspaderbycity'nhs.net
